Curious minds select the most fascinating podcasts from around the world. Discover hand-piqd audio recommendations on your favorite topics.
piqer for: Boom and bust Global finds Technology and society
Mo is a born-and-bred Capetonian who has spent much of his adult life in England, Holland and Germany. He has had the privilege of holding senior marketing and strategy roles in the financial services and consulting industry. Most recently, he looked after the global account of a premium German auto manufacturer at a multinational ad agency.
Whether fan or critic, one thing is abundantly obvious: Uber has irreversibly changed the face of automotive ground transportation.
Fans point to the endearing expressions on that proverbial face. These include: modernising hailing a cab, standardising choice and practice within the industry, ensuring transparency in driver service levels, lowering costs, and a host of other benefits.
Critics focus on the ugliness, such as: the exploitation of drivers, an organisation that cannot truly maintain standards, the irreverent manner with which complaints are handled and, most recently, a consistent misogynistic and aggressive work environment ostensibly promoted by its founder.
The Jalopnik article takes the aforementioned into consideration, but claims it is irrelevant. The writer argues that unless Uber is able to roll out a fleet of driverless vehicles, overcome serious challenges to its classification of drivers as contractors, quickly change its work-place culture, and completely dominate the future taxi market, the company is doomed.
My opinion is still forming. The opinion below is well-articulated and worth a read.
Uber and Lyft left Austin a few month ago. Their shares were taken suddenly by new competitors like "fasten" (highlighting the drivers role) and "Ride Austin" (a non-profit). In contrast to Uber they do build loyality on both sides - drivers and customers. To me the concept of regional non-profit start-ups for taxi transportation seems to be most compelling.