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Technology and society

Elvia Wilk
Writer, editor
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piqer: Elvia Wilk
Monday, 10 April 2017

Tech Addiction And Silicon Valley's Conscience

The subject of this profile, Tristan Harris, looks remarkably like the main character of the TV satire “Silicon Valley”, and the two might resemble each other in more than appearance. Harris, who used to be a “product philosopher” at Google, has become a proponent of “digital detox”, aiming to reduce users’ reliance on habit-forming online behavior. Harris is joined by a growing group of Silicon Valley types averse to the addictive effects of handheld technology—especially averse, perhaps, because they helped develop said technology.

Bianca Bosker, the author of the profile, sums up Harris’ position: “we’ve lost control of our relationship with technology because technology has become better at controlling us”. Others in his camp have compared “the tech industry with Big Tobacco” in its reliance on customers’ addiction for profit. Through various “hijacking techniques” from logo design to likes, which have been proven to generate feelings of reward through dopamine release, a lot of tech-world resources go into researching and exploiting basic human psychology to bind us ever closer to our devices.

This is certainly worrying from the user end. But the methods of reforming tech addiction posed by Harris and others are in large part simply the invention of yet more technology (an ad blocker app called Intently, for instance).

It’s tough to say whether Bosker is being ironic when she says things like “Harris is the closest thing Silicon Valley has to a conscience”. His mission (which he set upon after a trip to Burning Man) is to “persuade the tech world to help us disengage more easily from its devices”, a goal I find laudatory, but which I don’t believe is the only ethical challenge Silicon Valley faces. What about driving up rents in cities and busting unions across the USA? What about exploitative labor conditions in other countries? I’d suggest these are the substrates of overhauling our relationship with technology, not only how much time we spend scrolling. 

Tech Addiction And Silicon Valley's Conscience
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Comments 6
  1. Frederik Fischer
    Frederik Fischer · Created about 2 years ago ·

    That text was one of my favorites last year. Tristan indeed falls into a lot of clicheé traps but he raises awareness for ethics in tech. If that is changing anything but discourse, I'm not sure, but it's relieving that it's at least doing that.
    The end of your piq I find puzzling. "Time well spent" isn't about solving all of Silicon Valleys ethical problems and neither is the text. It's like blaming a bottle opener for being bad at grating cheese.
    I assume you suspect that initiatives like his are just distractions from the actual issues and that's not unlikely at all, but where does that leave us? Isn't this thinking as paralyzing as sham debates?

    1. Elvia Wilk
      Elvia Wilk · Created about 2 years ago ·

      Yes, I really do think this kind of movement is distracting from the important issues. And I don't think tech addiction can be cured by more tech (or, for that matter, expensive phoneless retreats or private schools that disallow the kids of engineers from using phones, which are also popular in this crowd). Those types of solution belong to the same ideology as the one causing this so-called addiction. I have 5 "mindfulness" apps installed on my devices and, while some people have good experiences with them, I have found them to be more distracting than helpful. What has been helpful has been finding ways to take pressure off my own productivity—which isn't that easy as a precarious freelancer completely dependent on my devices for my livelihood. If only everyone had the luxury of time to "unplug" !

    2. Frederik Fischer
      Frederik Fischer · Created about 2 years ago ·

      @Elvia Wilk Got it. The productivity fetish for sure is a huge issue and its a farce to apply this mindset to "unplugging". Also totally agree on the ridiculousness of digital detox retreats and the lot. What I like about this text though, is that the ethics of software, developers and design choices are at least questioned. It's such an obvious observation, that the lack of ethics in software translates into a lack of ethics in a tech-driven society as a whole, but I still don't read about it often.

    3. Elvia Wilk
      Elvia Wilk · Created about 2 years ago ·

      @Frederik Fischer Agreed! The disjuncture behind a supposed design ethos and the behavior it engenders is an under-discussed one. I found another piece speculating on how design tweaks could make online interaction more friendly...piq forthcoming :)

    4. Elvia Wilk
      Elvia Wilk · Created about 2 years ago ·

      @Frederik Fischer re: relaxation/unplugging as a new luxury product market:
      www.nytimes.com/2017/04/0...

      "Sleep entrepreneurs from Silicon Valley and beyond have poured into the sleep space, as branders like to say — a $32 billion market in 2012 — formerly inhabited by old-style mattress and pharmaceutical companies. [...] Sleep is personal, it’s class, not mass, and now the sleep industry is based on technical services, customized for me. It’s a bizarre marriage of high tech and low tech. Chamomile tea is going to have a resurgence, as the antithesis to the whole pharma thing.”

    5. Frederik Fischer
      Frederik Fischer · Created about 2 years ago ·

      @Elvia Wilk So true. As a podcast listener, "Casper" haunts me like a fucking ghost.